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How to Request Airtel Money Statement in Uganda



Airtel Money Statement

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A Transaction statement is a report summarizing all financial transactions which took place over a given period on a money account. Reviewing your statement gives the account holder a detailed representation of their Airtel money transactions or act as evidence for previous transactions in case any grievances come through. The process to get a transaction statement is simple and precise plus the feedback is instantly sent directly on your phone via Short Message Service (SMS) or email. This article explains a step by step guide on how to request Airtel Money statement in Uganda. Use USSD Codes to Request Airtel Money Statement

Use USSD Codes to Request Airtel Money Statement

USSD Code Method 1:

This method also commonly identified as the Mini-statement is the quickest option however it provides Airtel money statement of only the last four transactions.

  • Dial *185#
  • Choose option 10, My Account.
  • Select option 4, Last 4 Transactions.
  • Enter Pin to confirm. The mini-statement will be sent via SMS on your number instantly.

USSD Code Method 2:

This method provides statement for 90 days. Therefore the user must input From Date and To date between 1 to 90 days.

  • Dial *185#.
  • Choose option 10, My Account.
  • Select option 3, Request Statement.
  • Enter a functioning Email Address.
  • Enter the From Date. This marks the start time from which you hope the statement history will begin for example DDMMYY, 01012021
  • Enter the to date. This marks the end time of transaction statement history. Remember the period should not exceed 90 days.
  • Insert your pin. An email will be sent in a PDF format to the address you entered.

Use My Airtel App to Request Airtel Money Statement

  • Download and install the My Airtel App, it is available on IOS and Android. Open the App and log in with your Airtel Money mobile number to proceed.
  • Click on the menu bar at the top right corner detonated with three parallel lines.
  • Tap on Account then click on Transaction History.
  • By now, your app might display your transaction history for that particular date or a few previous days. Go ahead and Select Modify to input timing of your preferred transaction history. A calendar will show up, click on digits that match your desired date.
  • Tap Search and the transaction statement will show.

NOTE: My Airtel App provides statement between 180 days.

Visit Any Airtel Shop Near You.

For more inquiries visit any Airtel shop near you. Talk to the customer care helper and definitely the statement will be handed to you.

Airtel Customer Care

Call 100.

Official Twitter Account:  https://twitter.com/Airtel_Ug

Official Facebook Page:  https://www.facebook.com/airteluganda/

However you can only get Transaction history on your number. If you used the agent, then you will need them to help you with the statement history on their line. If you are making important transactions, strictly use your line.


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